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Shipping
Draft, October 2026
We ship from Austria to every country in the European Union. Shipping is charged once per order, however many items are in it.
This page is also available in German; the German version is the legally binding one.
Entwurf / draft – [fill in]. This text was drafted by an AI assistant, not a lawyer. The owner must replace every [fill in] and have it checked before Texty is sold.
Costs and delivery times
| Destination | Shipping | Transit time |
|---|---|---|
| Austria | €4.90 | 2–4 business days |
| Germany | €6.90 | 3–6 business days |
| All other EU countriesBelgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden | €9.90 | 4–10 business days |
Transit times are estimates and start when the parcel leaves us. [fill in: check prices and times with the carrier.]
No VAT charged (small business exemption, Austrian VAT Act § 6(1)(27))
Where we ship
- To all 27 EU countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
- Not outside the EU yet (also not to Switzerland, Norway or the UK).
When it leaves
- We ship within [fill in: e.g. 3] business days after your payment has arrived. Your private order page shows the status and, once it's on its way, the tracking number.
- Carrier: [fill in: e.g. Österreichische Post].
A battery on board
- The Texty has a built-in rechargeable lithium-polymer (LiPo) battery. It is shipped inside the device (“lithium ion batteries contained in equipment”, UN 3481), packed according to the carrier's rules for lithium batteries.
- Some carriers only transport these parcels by road, so delivery to islands or far-away countries can take a little longer.
- Sending a Texty back? Please write to us first – we tell you how to pack it.
Customs and VAT
- Within the EU there are no customs duties. No VAT charged (small business exemption, Austrian VAT Act § 6(1)(27)).
Damaged in transit?
- Please tell us at [fill in: email], with a photo if you can. We'll sort it out.